Frequently Asked Questions
The questions we hear most about dry stack boat storage. Can't find yours? Message us on WhatsApp and we'll reply the same day.
8 questions
How much notice do I need to give to get my boat?
24 hours in the normal period, 48 hours in peak season (June–September weekends). Pre-planned movements for regular users on a fixed schedule take priority.
Can I access my boat myself?
For safety reasons there is no customer access to the rack system. However, by appointment your boat is lowered to ground level and you can work on it in the workshop area inside the facility.
Do you accept boats with a full fuel tank?
For fire safety we ask that the tank level is below 25%. You can refuel at stations near the ramp on delivery day; we do not fill the tank before delivery.
Which boats don't you accept?
We currently have no capacity for boats over 12 m, heavier than 5 tonnes, sailing boats (with masts) or catamarans.
What if my boat is damaged in storage?
A photo-documented report is made at check-in and check-out. Any damage caused by the facility is covered by our operator insurance.
What if I end the contract mid-season?
Annual packages are not refunded for the remaining months; however, the contract can be transferred to another boat owner.
I don't have a trailer — how do I bring my boat?
You don't need one. We collect your boat from the marina / ramp where it is (the first collection within Istanbul is free).
Is winter engine service mandatory?
Not mandatory, but strongly recommended. Our winterization package complies with engine warranty requirements.
Send us your boat's dimensions and we'll send a firm quote within 24 hours.
Length, weight and T-top/tower info is enough. We'll assign the class.