1. Parties and subject
This agreement is between RAFMARIN ("Rafmarin" / "Operator") and the boat owner requesting the service ("Customer"), for the storage of the Customer's boat in Rafmarin's indoor rack system and related services.
2. Scope of service
Included in the package fee:
- A dedicated rack section and cradle for the boat's class; placement by forklift
- Haul-out and launch within the package allowance (partner ramp)
- Wash on arrival and before delivery
- Free survey and measurement
- First pick-up within Istanbul free of charge
Winterization, hull cleaning/antifouling, polishing, season-opening service, canvas repair and insurance advisory are add-on services, priced separately and provided on written approval.
3. Fees and payment
- The season package fee is calculated from the boat's volume (overall length including swim platform and bowsprit × maximum beam × height to the highest point, in m³) at the per-m³ unit price in the current price list and is paid in advance at the start of the season. Prices are subject to 20% VAT.
- For boats with a fixed T-top, radar arch or wakeboard tower, height is measured to the highest point of that equipment.
- If you prefer, the monthly payment option lets you use winter storage for only as long as you need. With monthly payment, the monthly share of the season fee is increased by 20%.
- Payment is due within 7 days of the invoice date; the boat is not collected until payment is complete.
4. Movement allowance and notice
- Season packages include 2 haul-out / launch movements; the fee for each movement beyond the allowance depends on the pick-up and drop-off locations.
- The Customer gives at least 24 hours' notice in the normal period and at least 48 hours' in peak season (June–September weekends), by WhatsApp or e-mail.
- Unused movements do not carry over to the next period.
5. Boat acceptance conditions
- Boats over 12 m, heavier than 5 tonnes, sailing boats with masts and catamarans are not accepted.
- Fuel tank level must be below 25% when the boat enters storage; otherwise a fuel removal service is charged with the Customer's approval.
- The Customer declares the boat's dimensions and equipment accurately; in case of misdeclaration the dimensions and fee are corrected.
- Hazardous materials, gas cylinders, ammunition etc. may not be left on board.
6. Insurance, reports and liability
- A photo-documented report is prepared at every check-in and check-out and shared with the Customer.
- The facility is covered by operator liability insurance; damage caused by the facility is covered under this policy.
- The Customer is responsible for confirming that their own hull insurance covers the dry storage period. Force majeure (earthquake, flood, war etc.) is outside the Operator's liability.
- There is no customer access to the rack system; access to the boat is by appointment only, at ground level, in the workshop area.
7. Term, termination and transfer
- The agreement runs for the selected package term from the start date.
- If the Customer ends the agreement mid-season, remaining months are not refunded; the agreement may be transferred to another boat owner with the Operator's approval.
- If the Customer breaches payment or acceptance conditions, the Operator may terminate after a 15-day cure period; the boat may be retained until fees are paid (lien).
- Boats not collected at the end of the term incur a daily storage fee, calculated pro rata from the monthly fee in the current price list.
8. General provisions
Disputes arising from this agreement are subject to the jurisdiction of the Gebze Courts and Enforcement Offices. Personal data is processed in accordance with the Privacy Notice. Notices between the parties are given in writing (e-mail / WhatsApp). In case of conflict, the Turkish version prevails.